While it’s true that field technicians and management teams are no longer stuck with using the old pen, paper and telephone to record and communicate information, that doesn’t mean that there aren’t new management issues that come along with newer and more advanced technology-based field service solutions.
The thought of switching to a field service app can be daunting for many service organizations. But it’s a necessary task to effectively compete in the service industry. There are many key aspects to consider when investing in a mobile solution and we’ve provided you with a few to make this task more approachable.
